Web support
In the thumbnail images below, you'll find How-to documents and guides to doing various tasks on the website. You can also find general help topics (magnifying your screen, typing macrons, strong passwords) on the Web support menu.
If you need further help or have other questions please click here for the Contact form or email the Help Desk for support at help@support.quakers.nz.
Known issues being worked on
- There was an issue with Find a Friend for users who aren't a UDM - FIXED 2 MAY 2025.
- Font size styles tiny/small/large/huge are not displaying correctly - FIXED 9 MAY 2025
Recommendation for headings is to use H2 or H3.
- UDM's can't create Protected notes or Subscriptions - FIXED 7 MAY 2025
- There's an issue with entering names in the 'Those present' search field for Meeting Minutes - FIXED 9 MAY 2025.
- There's an issue with the File Manager not being available to insert files - FIXED 9 MAY 2025
- Children don't appear by name on the Relationships page of My Account - FIXED 9 MAY 2025
TIP: Use the link on the Overview page to link to children profiles.
- On News and Events pages, there's a share by Email icon, but it doesn't work (Facebook and Linked-in work).
[Bugherd #957]
Workaround: Copy the URL and email it, while we get this fixed.
- Monthly Meeting Content managers who are editing the Overview page will see a warning towards the bottom "You did not add any Paragraph types yet".
[Bugherd #960]
Workaround: This is just a warning - ignore it while we get this fixed.
Last update: 09 May 2025
Here's a list of How-to Documents
You'll need to be logged in and have suitable permission.
